Introduction
One Degree Training & Coaching is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully.
If you have any requests concerning your personal information or any queries regarding these practices, please contact [email protected] .
One Degree Training & Coaching ("us", "we", or "our") operates the www.onedegree.uk website (the "Service").
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service, and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions .
1. Definitions
Service is the www.onedegree.uk website operated by One Degree Training & Coaching.
Personal Data means data about a living individual who can be identified from those data, or from those and other information either in our possession or likely to come into our possession.
Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself, for example the duration of a page visit.
Cookies are small pieces of data stored on your device, computer or mobile device.
Data Controller means the natural or legal person who, either alone or jointly or in common with other persons, determines the purposes for which and the manner in which any personal information is, or is to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
A Data Processor or Service Provider means any natural or legal person who processes data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
A Data Subject is any living individual who is using our Service and is the subject of Personal Data.
2. Types of Data Collected
Personal Data
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal information we may collect includes:
- Email address
- First name and last name
- Phone number
- Address, postal code and city
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.
You may opt out of receiving any or all of these communications from us by contacting [email protected] .
One Degree Training & Coaching reserves the right to send you emails relating to your programme, workshop or any free or paid course that you have signed up to.
4. Use of Data
One Degree Training & Coaching uses collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information
5. Legal Basis for Processing Personal Data
If you are from the European Economic Area (EEA), One Degree Training & Coaching's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
One Degree Training & Coaching may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests, and these are not overridden by your rights
- For payment processing purposes
- To comply with the law
6. Retention of Data
One Degree Training & Coaching will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.
One Degree Training & Coaching will also retain Usage Data for internal analysis purposes.
Usage Data is generally retained for a shorter period of time, except when that data is used to strengthen security, improve functionality or where we are legally obligated to retain it for longer.
7. Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer data, including Personal Data, to the United Kingdom and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
One Degree Training & Coaching will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
No transfer of your Personal Data will take place to an organisation or country unless there are adequate controls in place, including the security of your data and other personal information.
8. Disclosure of Data
Business Transactions
If One Degree Training & Coaching is involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, One Degree Training & Coaching may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
Other Legal Requirements
One Degree Training & Coaching may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of One Degree Training & Coaching
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
9. Security of Data
The security of your data is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
10. Your Data Protection Rights under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights.
One Degree Training & Coaching aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to know what Personal Data we hold about you, or want it removed from our systems, please contact us.
Access, Update or Delete
You may request access to, correction of or deletion of your personal information, subject to applicable law.
Right of Rectification
You have the right to have inaccurate or incomplete information corrected.
Right to Object
You have the right to object to certain processing of your Personal Data.
Right of Restriction
You have the right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability
You have the right, where applicable, to receive personal data in a structured, commonly used and machine-readable format.
Withdrawal of Consent
Where we rely on your consent to process personal information, you may withdraw that consent at any time.
Whenever available, you may access, update or request deletion of Personal Data directly through your account settings.
If you cannot perform these actions yourself, please contact us for assistance.
We may ask you to verify your identity before responding to a data protection request.
Complaints and the ICO
Our Information Commissioner's Office reference number is ZB327161.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.
In the United Kingdom, the relevant supervisory authority is the Information Commissioner's Office (ICO) .
For information about complaints elsewhere, contact your relevant local data protection authority.
11. Analytics
We may use third-party Service Providers to monitor and analyse the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
Google uses data collected to track and monitor use of our Service. This data may be shared with other Google services.
Google may use collected data to contextualise and personalise advertising.
You can opt out of having your activity made available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on .
For more information, see Google's Privacy Policy .
12. Behavioural Remarketing
One Degree Training & Coaching uses remarketing services to advertise on third-party websites after you have visited our Service.
We and our third-party vendors use cookies to inform, optimise and serve advertisements based on past visits to our Service.
Google Ads
Google's advertising services may be used for remarketing.
You can manage your advertising preferences through Google's My Ad Centre .
Google's Analytics Opt-out Browser Add-on may also help prevent information about your visits being collected through certain Google Analytics technologies.
For more information, see Google's Privacy Policy .
Facebook may be used for interest-based advertising and behavioural remarketing.
You can learn more about interest-based advertising by visiting Facebook's advertising information .
Information about adjusting advertising preferences is available from Facebook's Help Centre .
For more information about Facebook's privacy practices, see Meta's Privacy Policy .
Information about online behavioural advertising and advertising choices is also available through the European Interactive Digital Advertising Alliance and equivalent services in other jurisdictions.
13. Payments
We may provide paid products and services through our Service. In these circumstances, we use third-party payment processors.
We do not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their respective privacy policies.
These payment processors adhere to applicable payment-card security standards, including PCI-DSS requirements designed to support secure handling of payment information.
Payment processors we work with include:
Stripe
PayPal
GoCardless
14. Links to Other Sites
Our Service may contain links to other sites that are not operated by us.
If you click on a third-party link, you will be directed to that third party's website.
We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of third-party sites or services.
15. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18.
If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us.
If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
16. Changes to This Privacy Policy
We may update our Privacy Policy from time to time.
We will notify you of changes by posting the new Privacy Policy on this page.
We will let you know by email and/or a prominent notice on our Service before a change becomes effective and will update the effective date at the top of the policy.
You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy become effective when posted on this page.
17. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise any of your data protection rights, please contact:
One Degree Training & Coaching Ltd
Email: [email protected]
ICO Registration: ZB327161